Shipping policy
Shipping Policy
Effective Date: 20/08/2023
At GetHomecure, we are committed to delivering your orders safely and as quickly as possible. Please read our Shipping Policy below to understand how we process and deliver your orders.
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1. Order Processing Time
All orders are processed within 24 hours after successful payment confirmation or order confirmation for eligible Cash on Delivery (COD) orders.
Orders placed on Sundays or public holidays may be processed on the next business day.
During high-demand periods, processing times may be slightly longer.
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2. Shipping Methods
We partner with trusted courier companies to ensure safe and reliable delivery across India.
Available shipping methods may include:
Standard Shipping
Express Shipping (where available)
Cash on Delivery (COD) for eligible locations
Shipping options available at checkout may vary depending on your delivery address.
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3. Delivery Time
Estimated delivery time:
5–7 Business Days for most locations within India.
Delivery timelines are estimates and may vary depending on:
Delivery location
Courier availability
Weather conditions
Festivals or public holidays
Other unforeseen circumstances
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4. Shipping Charges
Standard Shipping Charges: ₹ 59
Free Shipping may be available on selected products, promotional offers, or minimum order values as announced on our website.
Any applicable shipping charges will be displayed during checkout before payment.
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5. Order Tracking
Once your order has been shipped, you will receive:
A Shipping Confirmation Email and/or SMS
Your Tracking Number
A tracking link to monitor your shipment in real time
Please allow up to 24 hours for tracking information to become active after dispatch.
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6. Delivery Issues & Delays
While we make every effort to deliver your order on time, delays may occasionally occur due to circumstances beyond our control, including:
Courier operational delays
Severe weather conditions
Natural disasters
Government restrictions
Incorrect or incomplete delivery addresses provided by the customer
If your order is significantly delayed, please contact our support team and we will do our best to assist you.
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7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
If an incorrect or incomplete address is provided, delivery may be delayed or unsuccessful. Additional shipping charges may apply if the order needs to be re-shipped.
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8. International Shipping
Currently, Homecure ships only within India.
We do not offer international shipping at this time. If we expand our services internationally in the future, this policy will be updated accordingly.
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9. Contact Us
If you have any questions regarding shipping or your order, please contact us:
Business Name: Homecure
Email: support@gethomecure.in
Business Address:
F-57, Near Multimetals Pvt Ltd, DCM Road, Chambal Industrial Area
Our customer support team will be happy to assist you.